UX Writing Challenges

Flight Cancellation


Scenario

A traveler is in an airport waiting for the last leg of a flight home when their flight gets abruptly canceled due to bad weather.

Challenge

Write a message from the airline app notifying them of the cancellation and what they need to do next.

Requirements

  • Headline: 45 characters max

  • Body: 175 characters max

  • Buttons(s) 25 characters max

 

Email Input Error


Scenario

The user entered the wrong email address to sign in to their account.

Challenge

Tell the user to enter the right email.

Requirements

  • 40 characters max

Response


 

Response